As a new 501(c)(3) organization, two key tenets of the Mac Admins Foundation are making a welcoming and accessible organization to expand the profession, and maintaining affordable access to all community resources. I worked for Apple in a Connecticutstore from October 2010 through May 2012. Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. Both full-time and part-time jobs are available. Apple is a drug-free workplace. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to our mailing list and well send you a 10% off code to use when you contact our team to book any Apple training course for a limited time only! There were crazy long lines, especially for the iPad 2, and the iPhone 5. At the Apple Store, you'll get the technical training you need for your role, and an experience you'll value for life. Each of those locations employs over 100 people totalling about. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. Apple Employee Reviews for Technical Specialist - Indeed Here's what we know so far. To help those entering the workforce or changing careers, Apple is partnering with community colleges and universities to offer on-campus prep courses for the Apple Certified IT Professional badge. tock pay options (up to 10% of your income quarterly at 15% of market value) and d. iscounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. They will be responsible for providing one-on-one support to customers in our retail store, as well as handling customer inquiries over the phone and via email. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. It lasted 10 days and was always closely monitored by a manager and a store lead employee. Title(s) held: My official title was "specialist." The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management (MDM). Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. IN-Technical Specialist - Jobs at Apple (IN) When a customer needs assistance, you quickly assess their situation. Copyright 2023 Apple Inc. All rights reserved. Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. The energy on these days rocked my world. Ability to work independently: Independent work is a necessary skill for technicians to have. Come to us in your pursuit of success. By clicking Sign up, you agree to receive marketing emails from Insider Apples new IT training series begins with the Apple Device Support course, which includes articles and guided exercises. Navigate to our course pages through the links below. Another perk of working there: Customers love Apple, so my days were often pleasant. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Helping customers and providing technical assistance. OWC Thunderbolt Go Dock - Perfect for New MacBook Pros! Apple training delivers everything you need to learn about the technologyonline and on your time. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Under a partnered program of KellyConnect for Apple. They may also move into management positions. Surname must be different to the First Name. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelor's degree in computer science, information technology, computer engineering or another closely related field. Independent Repair Provider Program - Official Apple Support In the US alone, Apple has 265 retail stores across 44 states. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. You know, just like the things we make. Different together. Apple Technical Specialists also help ensure that all of Apples devicesfrom iPhones to Mac computersare compatible with each other. Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification.4. Support and Service - Careers at Apple Apple Employee Reviews for Technical Specialist Review this company Job Title Technical Specialist 9 reviews Location Australia 9 reviews Ratings by category 3.8 Work-Life Balance 4.1 Pay & Benefits 3.7 Job Security & Advancement 3.7 Management 4.1 Culture Sort by Helpfulness Rating Date Language That followingSaturday,bright and early, I headed over to the event, which was incredibly crowded. Save someone's day. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Recertification exams for unexpired certifications cost $49. Assess employee needs and develop tech training related courses and/or programs. As a new 501(c)(3) organization, two key tenets of the Mac Admins Foundation are making a welcoming and accessible organization to expand the profession, and maintaining affordable access to all community resources. Get weekly top MacRumors stories in your inbox. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialties and skill sets, Ability to thrive on change as products evolve. Apple courses and certifications | Influential Training Hiring process: Well, I was working at Best Buy but I wanted something more exciting. attend the Apple Training course you want to become certified to deliver pass the associated certification exam at the Instructor Level Score (for technical training courses only) meet Apple's quality standards by demonstrating your ability to deliver the Apple Training course at a train-the-trainer (T3) session Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Top Notch Staffing Inc Program Specialist (Technical Training) Job in Youre supporting people. Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. Just fill out the form or call us directly on 0203 507 1728. PDF Apple Certified Trainer Program Guide In this role, you wont be expected to repair hardware. We also use third-party cookies that help us analyze and understand how you use this website. Each of those locations employs over 100 people totalling aboutabout 30,000 full- or part-time retail workers. Youll need to be flexible with your schedule. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Do you love how it feels to help others? The calendar has turned to March and Apple is rumored to have at least three product announcements planned between now and the end of April, including a 15-inch MacBook Air, a new Mac Pro tower, and a new iPhone 14 color option. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Find available Technical Support and Customer Support roles Learn about Apple Support Advisors Apple Store Support Through articles and guided exercises, the course covers the tools, services, and best practices used by a help desk professional, technical coordinator, or service provider for an organizations Mac, iPhone, and iPad users. Based on 3781 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City. Technical specialists resolve problems related to computer networks without being picky or discriminating: no matter if software or hardware, a technical specialist will have to be able to deal with it. Salary information comes from 1,004 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Add to Favourites IN-Technical Specialist. Based on 88 salaries posted anonymously by Ontario Power Generation Technical Training Specialist employees in Strathroy, ON. It was a month before any of us would be on the sales floor alone. Roles based in Quebec require French language proficiency. Diversity has become a major focus in the business world over the last few years, as companies have realized the value of having a workforce that reflects the diversity of their customers. Salary: Technical Training Specialist in Strathroy (Canada) 2023 As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Once the product was purchased it was our obligation to the consumer to have an amazing "out of box" grand gesture, offering free personal training, and an immediate hands-on learning experience. United States Department of Labor. Apple Inc. All rights reserved. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This training may last for a few weeks or months, depending on the size of the company and the complexity of the role. Average salaries for Fujitsu Technical Systems Specialist: [salary]. Apple Technical Specialist Job Description: Salary, Duties, & More We will work with applicants to make any reasonable accommodations. Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. And thats our greatest strength. Choose from in-depth training tutorials to learn about building great apps or managing Apple devices. Technical Specialist Salary in India | PayScale As businesses become more reliant on technology, the need for security professionals will continue to grow. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. Apple hiring US-Technical Specialist in Metairie, Louisiana, United The GTT Project Specialist acts as primary liaison with our global customers on training project matters including cost estimates for training bids, schedules, planning, and more to ensure successful delivery of customer requirements. The entire store team benefits from your commitment to providing the best care for customers. Introduce yourself, and well get in touch if theres a role that seems like a good match. In this role, I try to be that person for others., Melissa considered herself more of a people person than a tech person, but after joining Apple, she had the confidence to learn something new every day. When a customer needs assistance, you quickly assess their situation. I agree to the Privacy Policy & Terms and Conditions. This website uses cookies to improve your experience while you navigate through the website. Along the way, youll be updating your technical know-how and educating team members about technical issues. Join to apply for the US-Technical Specialist role at Apple You may also apply directly on company website . The need for more technical talent is a trend that is being driven by the increasing complexity of technology. And be amazed by what it does for yours. You're validated during a Train the Trainer (T3) where you demonstrate your ability to teach the Apple curriculum. Schedule your exam session in advance and plan to complete the exam in one sitting in a private space. Most surprising thing about working at Apple: I would think readers would be surprised to see the energy behind Apple's walls, to know that management is always working on creating a better customer experience. Apple Technical Specialist Salaries in the United States Learn more about your EEO rights as an applicant (Opens in a new window) . iOS 17 Wishlist What Do We Want to See? A career as an Apple Technical Specialist can be both rewarding and challenging. At the Apple Store, youll get the technical training you need for your role, and an experience youll value for life. Apple's upcoming iPhone 15 Pro models may spark a "replacement demand" among owners of older iPhones, due to the significant improvements enabled by the A17 processor, Apple's first iPhone chip based on TSMC's first-generation 3-nanometer process.
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