Search Page General | SellMyTimeshareNow Clear all Sounds like your bases are covered. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives It may not display this or other websites correctly. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. We arrived at 9am along with dozens of other potential buyers. Usage Type Annual . My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Load More; Browse for Rent Browse for Sale Add Your Property. I am still suffering with cancer issues and cannot pay my medical bills. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. View Details. Please dont include personal, political, ethical, or religious commentary. Submit a complaint and get your issue resolved. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. You must log in or register to reply here. Congrats on finding TUG. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. JavaScript is disabled. This fact does not disparage the company in any way. Also Check: Free Vacations For Cancer Patients. Scam Clue 2: A promotion claiming youve won something. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. RCI members must redeem this exchange offer through the contact center. It's clear there is no intention of honoring that. Like all the other complaints prior to me. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. I submitted a certified letter to the company with no response. RCI, LLC. Respectfully, Member Services DepartmentPalmera Vacation Club. Others, however, pose a big financial risk. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. BCA has no information regarding advertising review at this time. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Promotional discounts and offers may not apply to all properties. a 5 week time share at Island Links Resort in Hilton Head, SC. These vacations are limited. All prices are based in U.S. dollars (USD). We attended the 90 min presentation this past weekend in Hilton Head Island. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Good luck! Nothing is free. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. 46 inquiries Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. purchase it back from us. The club promoter is making a profit somewhere along the process. They also verbally guaranteed us that Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! 602560941. They sat us down with our salesman in a large room. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Palmera Vacation Club review: - Complaints Board Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. They think all they have to do is change their name or change management companies and people won't find out. Palmera Vacation Club. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. We were still not interested. membership takes 45 days to activate, 15 days after you can CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. This post has been removed at the author's request. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. There are no exact matches available. All-Inclusive resorts may charge a mandatory all-inclusive fee. After about another hour, I finally got through to the right person. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. I suspect this goes on all the time. Check the complaint history, rating and reviews on this company. It was basically, sorry sucker attitude. 2023 RCI, LLC. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Palmera Vacation Club Reviews And Complaints - VacationTalk.net Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . RCI and related marks are registered trademarks and/or service marks in the United States and internationally. I just want out. And can't book anything. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. With the average cost of a timeshare, you will have already made up what you paid for and more! After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Already have an account? We are dedicated to delivering vacation memories that last a lifetime. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Copyright 2020 Business Consumer Alliance All Rights Reserved. Learn how the rating is calculated 1 complaint. OMG!!! Coral Sands Resort - Palmera Vacation Club Destination The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Some systems only allow USPS. We have excellent credit and I don't want this to ruin it! The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. It has been over 9 months. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. No. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Points 3,000 . Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. I am thankful that the only financial information I gave was our credit card. We grabbed our stuff and got the heck out of there. Offer void where prohibited by law. Get direct access to Palmera Vacation Club through official links provided below. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Palmera Vacation Club. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Please let me know what happened or who to contact. Start a new search, then select a related item from the autosuggest. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Please visit RCI.com for details. My husband and I are both smart people and we feel so foolish that we jumped into this. Don't have an account? By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Claim it and get a lot of features. Location. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Time Shares. The price level of this organization is high according to consumer reviews. You May Like: Disney Vacation Club Rentals Grand Californian. We put down $1200 on our credit card and signed the financing paperwork for the rest. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. This offer only applies to new reservations. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Bottom line: Palmera VC is a scam. The letter I sent via fedex was received by someone at PCV this morning. At this point I am willing to let them keep the money they sham me out of. Our records indicate the company failed to respond to the one complaint brought to its attention. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. We asked plenty of questions, figuring 4 heads were . We bought 3,000 points for around $13K. This review was chosen algorithmically as the most valued customer feedback. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Unlimited Vacation Club - Members Only Please! They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Seller of Travel Reg. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Has that happened to anyone else? As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Login to participate on the website. Amount Settled: $0.00. The guy then became upset and challenged us why we could base our decision based on something online. Palmera Vacation Club | Complaints | Better Business Bureau Profile Useful. Promotional discounts and offers may not apply to all properties. When I booked out trip, it took a solid week to speak to a representative. Is this your company? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. This is the version of our website addressed to speakers of English in the United States. Click here to explore the Palmera Portfolio. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Palmera Vacation Club Company complaints 12 - complaintsboard.com This will surely increase the credibility of your complaint. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. No. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. BBB Business Profiles are subject to change at any time. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Why? Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Read Also: Sale Of Vacation Rental Property. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. incorrect. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. I have tried multiple times and never receive a response from the request. Click here to get notifications about new complaints of Palmera Vacation Club. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. We put down $1200 on our credit card and signed the financing paperwork for the rest. Must call to book. Time share oversere haven't got anywhere yet. We asked plenty of questions, figuring 4 heads were better than 2. No response. Verified customer. All we ask is that you follow a few simple guidelines. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. We bought 3,000 points for around $13K. Palmera Vacation Club | RCI.com We were told they no longer sell that We retained To be updated with all the latest news, offers and special announcements. Palmera Vacation Club | Complaints | Better Business Bureau Profile Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. My son in law own(s/ed ?) Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. This will surely increase the credibility of your complaint. Reverse and return back to what we had, and reimburse us for the waste of our time in full. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. TUG saves owners more than $20 Million dollars. Live 5 Investigates: Dozens of complaints filed against local vacation Palmera is deducting $295 out of my checking account a month. What is Palmera Vacation Club's Instagram? Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Take a screenshot from the USPS and FedEx tracking that it arrived. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Book by 8/15 for travel through 12/15/22. The comments included "So you like throwing your money away?this is money you already spend on your vacations". The most helpful contributions are detailed and help others make better decisions. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Down and my maintenance fee. They were looking for Maintenance fees. Reporter3228572. The travel prices the salesman Coral Sands was sued, alleging fraud back in 2006. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. So he takes us to another person so we can "check out". He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Contacts:There are no additional contacts. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. I was puzzled by this statement. Write reviews, ask and respond to questions, Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. File Complaint At our age changing made sense if this transition occured. Palmera also has a Facebook page that we should all be posting on. If we can verify it in our system, an email will be sent to you with your password. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. However, I cannot afford this. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). The first clue should have been that the Quest They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. They lie right to your face and then remind you that nothing they say is legally binding! If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Save. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. would get enough money to pay off their time share. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Does anyone else have experience with this and any advice? But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. At this point I just wanted to get my money back and get out of there. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. Initial Palmera Vacation Club complaints should be directed to their team directly. Etc. Barcelo bought out Occidental right . 213. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. This would leave me with only the maintenance fee to pay. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. As a matter of policy, BBB does not endorse any product, service or business. Did they give you any bonus items ? Contributions should be travel related. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Your contribution should be yours. Help please. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? On our way down to Hilton Head, we were a little bit behind schedule. Need to find a different location? When you buy a timeshare, its an investment in your family and quality of vacations. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. File a complaint. We said that we prefer to rent houses when on vacation instead of staying in condo communities. If we can verify it in our system, an email will be sent to you with your password. Dont Miss: Hicv Vacation Package Kissimmee Fl. If a deal is actually honest, it will still be there after you take a day or so to check it. Should I contact the finance company as well to let them know we have canceled the contract? Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. For a better experience, please enable JavaScript in your browser before proceeding. Copyright 2020 Business Consumer Alliance All Rights Reserved. If I were you I'd get out of there as quick as you can. We have had two BAD ENCOUNTERS with Palmera. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part.
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